If a family is eligible but no appropriately sized unit is available, what must the owner do?

The correct approach in this situation is to place the family on a waiting list for that property. When a family is eligible for housing assistance but there are no appropriate units available, it is essential for the owner to maintain the family's eligibility status and keep their application active for when suitable units do become available.

Placing the family on a waiting list ensures that they have the opportunity to secure housing as soon as a unit that meets their needs is freed up. This practice aligns with fair housing policies and promotes accessibility for those in need of assistance.

The other choices would not serve the best interests of the eligible family. Offering another type of assistance could lead to confusion or may not meet the family's needs. Rejecting the applicant entirely would be inappropriate since the family is eligible, and informing them about future availability without providing an immediate solution does not actively assist them in securing housing.