Are applicant interviews a best practice to obtain current circumstances?

Applicant interviews are indeed considered a best practice for gathering information about current circumstances. The interview process allows property managers or housing specialists to gain insights that may not be fully captured through paperwork or online applications. Engaging with applicants face-to-face or in a structured conversation helps to build rapport, allowing the interviewer to assess not just the applicant’s housing needs but also their current situation, income stability, and any potential concerns that may need addressing.

While these interviews are highly beneficial, they are not mandated by law or regulation. Many housing providers choose to implement them as part of their thorough vetting process to ensure they understand the applicant's unique situation fully and can provide the best support or housing match. This flexibility in practice allows for a more tailored approach to applicants' needs, creating opportunities for dialogue that might reveal issues or preferences not mentioned in written applications.

In summary, while interviews are advantageous and align with best practices for gathering comprehensive information, they are not required, making it optional depending on the policies of the organization or housing provider.